Excellence in service
Pre-eminent in profession, relentlessly focused, sincere and caring with a team available 24 hours a day.
Our story
Alexander and Troy Tours
Alexander and Troy Tours is the trusted partner in the USA, serving as a Destination Management Company and the premiere choice as the receptive service company headquartered in New Jersey since 1999.
We assist clients around the globe with tailor-made service options covering accommodation, tour guiding and transfers, unique experiences, city tours, excursions, attraction tickets, restaurant arrangements and new travel initiatives.
Our strength comes from experience, speed, reliability, established standards, privileged relationships and destination expertise. We support excellence and ethical business practices while promoting the value of our clients.
What we stand for
Our organisational values keep every programme grounded in service, integrity and creativity.
Be innovative and proactive
Think independently and differently, seek new ideas and act quickly.
Intelligence and best practices
Apply insight and proven approaches to overcome complex tasks.
Responsibility with balance
Take responsibility while being serious, fun and humble at the same time.
Crisis and operations expertise
Be the expert on crisis management as well as smooth operations.
Honor and respect
Honor and respect clients and guests at every level of engagement.
Transparent communication
Maintain open and honest communication across all levels.
Family and partnership approach
Show seamless care, promote partners and nurture long-term relationships.
Ethical business practices
Abide by ethical standards and respect cultural norms.
Create competitive advantage
Deliver solutions that lead to partner satisfaction and new referrals while valuing customer loyalty and growth.
Global presence
We scale alongside your ambitions with specialists positioned where you need them most.
Global presence
Alexander and Troy Tours supports teams across the United States, the Americas and beyond, coordinating receptive services wherever clients require assistance.
We represent your goals in every market.
Every partner is assigned a dedicated project lead and multilingual operations team to ensure speed, accuracy and transparency.